Privacy Policy

Effective Date

Zentive LLC Privacy Policy

Zentive LLC ("we," "us," or "our") provides business management software and marketing services tailored for landscaping and lawn care businesses. This Privacy Policy applies to information we collect through our software, websites, and services (collectively, the "Services") and aims to inform you about how we collect, use, share, and protect your personal information.

Information We Collect

1. Personally Identifiable Information (PII): We collect information that can be used to identify you as an individual ("Personal Information"), such as your name, email address, physical address, telephone number, and payment information. Payment information is processed and stored by our third-party payment processor, Stripe, and is not stored by us.
2. Non-Personally Identifiable Information: We collect information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks.

How We Collect Information?

We collect information directly from you when you:

• Register to use our Services
• Contact us for support or inquiries
• Use our Services
• We also collect information through the use of cookies and similar technologies to enhance our understanding of your needs and to provide tailored services.

Use of Your Information

1. To Provide and Improve Our Services: We use your Personal Information to operate, maintain, and provide you with the features and functionality of our Services, including customer support and to improve our Services.
2. To Communicate with You: We use your information to communicate with you about your account and our Services, including updates, security alerts, and support messages.
3. For Marketing Purposes: With your consent, we may use your information to send you marketing emails about promotions, new services, and other news about our company. You may opt-out of receiving these communications from us by following the unsubscribe link or instructions provided in any email we send. Your personal & mobile information will NOT be shared with third parties/affiliates for marketing/promotional purposes.
4. Subcontractors Support Services: Your information may be shared with our subcontractors for support services such as customer service.
5. Miscellaneous: All other use case categories that not are not explicitly stated are exclude from text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing and Disclosure of Information

We may share your information with third-party service providers to perform services on our behalf, such as data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, and auditing services. These third parties are authorized to use your Personal Information only as necessary to provide these services to us and are obligated to keep your information confidential.

We may also disclose your Personal Information as required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Data Security

We are committed to ensuring the security of your Personal Information. We implement a variety of security measures to maintain the safety of your Personal Information when you enter, submit, or access your Personal Information. However, no Internet transmission is completely secure, and we cannot guarantee its absolute security.

Your Rights

You have the right to access, correct, or delete your Personal Information stored by us. You may exercise these rights by contacting us at the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our Services prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: business@zentive.io

Address: 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801

California Privacy Rights

If you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by Zentive LLC to third parties for the third parties’ direct marketing purposes. To make such a request, please send an email to business@zentive.io or write us at the address above.